Established since 1994.
Our dedicated Service Desk team provide high quality, unique, unscripted solutions based upon years of expertise and deep founded IT knowledge.
Our UK in-house TAGZ service desk team is available as the first point of contact for all end users, providing a direct single point of access for all our customer IT related issues.
We supply a one stop bespoke call service, supplying solutions to support the whole range of devices used within your organisation, all of which are aligned to ITIL best practice processes.
TAGZ deliver a technical, admin and customer service driven service desk solution grounded upon a Right first time philosophy, executing a 1st, 2nd and 3rd level of support escalation model.
The service desk is open from Monday to Friday 8am till 6pm, along with our additional out of hour’s service. Our dedicated support team is directly available via phone, email or through our web portal. TAGZ also have offer an out of hours support service.